Veterans with questions regarding their VBA benefits are encouraged to schedule in person or virtual appointments with our Public Contact Team to address specific concerns and claim related inquiries. The Hartford VBA Regional Office (RO) located in the Newington VA Medical Center is open for services from 8:30 am to 4:00 pm, Monday-Friday by appointment only. To schedule an appointment for in person or virtual services Veterans and stakeholders may utilize the new, online Visitor Engagement Reporting Application (VERA) self-service portal to schedule virtual or in-person appointments. Please note, visitors are asked to abide by social distancing and masks must be worn by all persons wishing to access the Newington VA Medical Center, regardless of vaccination status. Veterans can continue to get information about benefits or file a claim by visiting www.va.gov. Veterans are also encouraged to continue working with their appointed Veterans Service Officers if applicable.
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